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AAP Policies and Procedures

Disclaimer, Terms, Conditions & Copyright Notice

Counselors AdVenture offers programs, workshops, and seminars on behalf of AAP.

Confidentiality:
All AAP participant information, including participant identity and any other information submitted to AAP by a participant, is kept confidential and secure. Studies and reports concerning participants will not contain personally identifying information unless authorized by the participant. A participant may formally request information be sent to a third party. Requests must be sent in writing, and AAP reserves up to 30-days to respond.

General Policy on Ethics:
We are guided by the Code of Ethics of the American Counseling Association.  (https://www.counseling.org/resources/aca-code-of-ethics.pdf)

Participant Feedback:
AAP will e-mail each participant a link to an online survey form within 14 days of the last day of the program. Participants are given 14 days to complete surveys. Participants have the option of completing these surveys anonymously. Participant feedback is shared with all pertinent presenters and staff. AAP strives to utilize this feedback to improve future programs. Composites of these surveys may be sent to other agencies. No personally identifying information will be included in reports sent to third parties without consent of the participant.

Participant Complaints:

Formal participant complaints must be submitted in writing, emailing complaints to:  Admin at AnthroposophicPsychology dot org

Participants can submit anonymous complaints via the online feedback survey given after each seminar. 

Complaints will be reviewed by the administrator and any pertinent AAP faculty or staff. AAP reserves up to 30-days to respond to participant complaints.

Financial Assistance:
We want you to partake of our seminars and wish we could offer assistance, yet AAP does not have a fund for this purpose at this time. Consider requesting help from friends or family who are eager to help you, or a loan from an individual or organization interested in supporting you in this work.  In case of real financial need and inability to find other funding possibilities, contact admin@anthroposophicpsychology.org to request a discussion about possible options.  You may be required to submit a Financial Assistance Form.

Missed Seminars in our Certificate Programs:
The first seminar in a Certificate Program can be experienced before an individual commits to completing the nine seminar Certificate Program.  Individuals must join a cohort by the second seminar in the series of nine seminars. After the second seminar, the cohort becomes a closed group. 

At present, a participant can miss a maximum of two seminars, one without completing make-up work and one with completing make-up work.

Without make-up work: Individuals are allowed to miss only one seminar in the three-year series without completing make-up work.  Participants should realize that missing this experience affects everyone else in the program. An individual who has missed a seminar shall make every effort to acquaint himself/herself with not only the content of the missed program but also with every other aspect of what occurred.

Make-up:
Individuals may miss seminars for such reasons as military deployment, illness, or jury duty. In such cases, it is highly recommended that individuals complete make-up work before the next seminar. This includes listening to recordings of the seminar presentations, completing homework, completing peer mentorship sessions, and completing mentorship session(s) with a presenter. It is the participant's responsibility to arrange to find these resources, and schedule with a presenter appointed by the Faculty Chair. A fee is charged for post-seminar consultation with a presenter, to be agreed upon between the participant and the presenter.  Continuing Education (CE) hours may not be awarded for make-up work.

Tuition is due in full for missed sessions that are made-up. Tuition is utilized, in part, to pay presenters and staff for coordination of assignments and mentorship, utilization of seminar recordings, and administrative costs.

Missing more than one seminar without make-up work in the nine seminar Certificate Program is grounds for postponing the participant’s attendance until the next Certificate Program. With prior approval by faculty, participants may attend missed seminars in another location.

Cancellation Policies:
Participants are able to cancel 35 days before the first day of the first seminar to receive a full reimbursement of tuition, less a $150 processing fee.

Cancellation before the start date of the second seminar: 50% refund less a $150 processing fee, unless one has previously opted on the Tuition Agreement document to attend Seminar #1 before committing to the entire 3 Year Certificate Program in which case cancellation before Seminar #2 would require cancellation notification 35 days prior to the first day of the second seminar to receive a full reimbursement of tuition, less a $150 processing fee.

Cancellation before the start date of the third seminar: 30% refund less a $150 processing fee. 

After attending Seminar #3 there is no refund.  AAP 3 Year Certificate Programs are offered based on the number of participants enrolled, so payment commitments must be honored.  With prior approval by faculty, participants may attend missed seminars in another location.

In order to make up any seminar that the participant previously cancelled, the participant is responsible for 100% of tuition for that seminar. [See "Make Up" for additional information on making up missed seminars.]

All room and board costs are refunded according to the facility’s cancellation policy. AAP does not regulate or interfere with the policies of any facility that AAP utilizes for seminars. Any participant seeking a refund from the facility must do so on his/her own.

Occasionally, changes may be made before the day of a seminar due to speaker availability, participant demand, presenter needs, or other unforeseen circumstances. Normally, these are minor schedule changes. Though unlikely, if an entire seminar or lecture has to be cancelled, AAP liability is limited only to the tuition for that seminar or fee for that lecture.

Payment Options:
See Tuition Agreement document for full explanation of payment options.

Board and lodging expenses are paid according to the facility’s policies. AAP does not regulate or interfere with payment options/policies of facilities used for AAP seminars.

Certificate of Completion, Certificate of Competency & Completion:
AAP will issue each successful participant a Certificate of Completion or, with approved capstone project, a Certificate of Competency and Completion only if full payment for the Certificate Program has been received.  Certificates are issued within 30 days of the Program end date.

Continuing Education (CE) Hours:

AAP is in the process of applying for CE hours with the National Board of Certified Counselors (NBCC). Participants will be updated on the status of this application.

Non-Discrimination Policy:
AAP does not discriminate on the basis of gender, age, socioeconomic background, race, color, national origin, ethnic origin, sexual orientation, religion, or disability.

All Rights Reserved. Association for Anthroposophic Psychology.
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